Expertise DescriptionI have over 35 years experience in casino, hotel and resort operations and gaming industry. I have expertise as a consultant specializing in analysis of business demand, management, productivity and efficiency, queuing, work flow, customer satisfaction, and standards of performance.
Areas of Expertise
My consulting services include: Pre-opening key event timeline preparation and monitoring of casinos, hotels, and resorts; Owner's representative in pre-opening of casinos, hotels, and resorts; Provide scheduling seminars to management and executives; Provide business process and staffing consulting to casinos, hotels and resorts.
|BS||Hotel Administration||Cornell University|
Awards & Affiliation
Cornell Society of Hotelmen
Partial List of Consulting Expert Witness Cases