Expertise DescriptionI have more than 40 years experience in the plumbing industry. My experience includes managing the complete operation of a plumbing company. I have managed service trucks, plumbers, inventory control, office staff, human relations, customer relations, vendor relations, accounts payable and receivable, purchasing, counter sales and customer service, personally handled all customer complaints, mediated disagreements, advertising, finance, maintenance on building and vehicles, and all other functions required to operate as the owner of a business. I assisted in developing guidelines and training manuals for plumbing, safety, and customer relations techniques for plumbers.
Areas of Expertise
Awards & Affiliation
Mechanical Contractors Association
Partial List of Consulting Expert Witness Cases