Expertise DescriptionI am an experienced airline operations expert witness. I have spent over 35 years working with IT systems, revenue management, travel distribution, customer relationship management, and the application of quantitative methods to solving problems in the travel, transportation, and hospitality industries. My expertise consists of: revenue management, travel distribution, crew scheduling and crew contract negotiations, flight operations, airline systems, market research, and CRM. I have provided consultations and deposition for more than a decade as an airline operations expert witness.
Areas of Expertise
|B.A.||Economics and History||University of California – Berkeley|
Awards & Affiliation
The Research Board
Operations Research at U.T., Dallas