Expertise Description
I have over 35 years experience in casino, hotel and resort operations and gaming industry. I have expertise as a consultant specializing in analysis of business demand, management, productivity and efficiency, queuing, work flow, customer satisfaction, and standards of performance.Areas of Expertise
Consulting Experience
My consulting services include: Pre-opening key event timeline preparation and monitoring of casinos, hotels, and resorts; Owner's representative in pre-opening of casinos, hotels, and resorts; Provide scheduling seminars to management and executives; Provide business process and staffing consulting to casinos, hotels and resorts.
Education
| Degree | Subject | Institution | ||
|---|---|---|---|---|
| BS | Hotel Administration | Cornell University | ||
Licenses Certifications
Awards & Affiliation
Primary Affiliation
Cornell Society of Hotelmen
Partial List of Consulting Expert Witness Cases
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