Expertise DescriptionI have worked in the funeral home industry for over three decades. My knowledge and expertise lies in business management and development; contract negotiations; cremation operations; customer service; day-to-day funeral home operations; embalming; financial supervisions; funeral direction; market expansion; mausoleum and monument business creation, development, implementation and standards of care; mortuary science; prearrangement program implementation; and record keeping standards. I have presented at conventions and conferences and have been published in industry magazines and journals. I have offered consultations and deposition for more than 5 years as a cemetery operations expert witness.
Areas of Expertise
|B.S.B.A.||Business Management||University of Arkansas – Fayetteville||AR|
Dallas Institute of Mortuary Science, Dallas, TX – Certificate, Mortuary Science
Certified Funeral Service Practitioner (CFSP)
Certified Cremation Operator