his expert's career has been centered on the evaluation and oversight of complex insurance claims, drawing on more than 30 years of experience within both insurance and reinsurance environments. She holds a Bachelor of Business Administration in Management and Economics and a Master's degree in Psychology. Her practice focuses on dissecting claims handling practices, including reserve adequacy, settlement decision-making, and coverage analysis across a wide spectrum of liability exposures such as general liability, professional liability, environmental claims, construction defects, workers' compensation, and automobile losses.

Leading her own consulting firm, she has performed hundreds of detailed claim reviews and audits for insurers, reinsurers, regulators, and legal counsel. Her work frequently involves identifying breakdowns in claims handling, assessing financial exposure, and supporting dispute resolution, in addition to advising on due diligence matters related to mergers and acquisitions.

Her earlier roles within insurance and reinsurance organizations included building and managing claims operations, interpreting coverage under both standard and manuscript insurance policies, and contributing to audit and reserving practices at an organizational level. She also brings substantial expert witness experience, including arbitration and trial testimony, addressing claims management, coverage disputes, and reinsurance-related issues.