Bringing extensive experience in global technology services and outsourcing strategy, this IT outsourcing expert has more than 30 years of experience in software development, system integration, managed services, and global outsourcing strategy, including 9 years of experience providing expert testimony and litigation support. His expertise centers on outsourcing and offshoring models for information technology and business process services, including application development and maintenance, ERP-related implementation services, infrastructure support, cloud migration, and service-level agreement governance. In breach of contract matters, he has reviewed Master Services Agreements (MSAs), Statements of Work (SOWs), change requests, service-level metrics, and extensive project documentation to assess compliance with industry norms, performance against SLAs, and root causes of underperformance.

His expert witness engagements have included disputes involving large-scale software-as-a-service engagements, outsourcing performance failures, and copyright infringement claims related to enterprise software platforms. He holds a Bachelor of Science degree in Computer Science. He has provided expert reports, deposition testimony, and trial testimony in state and federal proceedings, including a matter that resulted in a $1.3 billion damages award.

He currently serves as Managing Partner of an advisory firm focused on providing strategic outsourcing advice to software buyers and sellers. His prior executive roles include Senior Vice President of Worldwide Consulting Services for a global ERP software company and Senior Vice President of a multinational system integration firm, where he managed large P&L operations, global delivery teams, SLA-based managed services, offshore development centers, and performance-based business process outsourcing initiatives.