This telecommunications expert has over 20 years of experience in the telecommunications industry. Their work includes independent commercial telecommunications consulting, telecommunications-related insurance claim investigations, and consulting and testifying expert witness services. They assist insurance companies and insurance adjusting firms with claims and litigation involving telecommunications equipment, services, and personnel.

Their consulting experience includes evaluation of existing telecommunications products, services, and usage, with recommendations to improve communications and reduce associated costs. Their areas of experience include telephone systems, cell phone services, call centers, coin telephones, telephone wiring, voice and data networking, PBX and key systems, billing audits, messaging systems, disaster recovery, and installation and maintenance procedures.

Their professional background includes work in craft, technical, supervisory, and upper-level management positions within the telecommunications industry, including responsibility for telephone services across a fourteen-state area and testimony at state regulatory hearings regarding service quality. Since 1984, they have provided telecommunications consulting services in an independent consulting capacity.

Their experience includes assisting with claims and litigation involving telecommunications systems, including contractual disputes, service issues, and telecommunications equipment and services. They have provided expert services for both plaintiffs and defendants and have served as an arbitrator and mediator in telecommunications disputes. Professional affiliations include membership in the National Forensic Center, the Society of Telecommunications Consultants, USITA, and the Society of Industry Leaders for Telecommunications. They have prior experience providing expert witness services, including consultation, litigation support, and testifying expert work.