Expertise DescriptionMy career as a massage therapist has spanned over two decades with expertise in marketing, business practices, professional ethics, and client communications. My areas of focus include owning/managing spa and wellness centers; harassment/sexual harassment and embezzlement; proper hiring and training of spa employees and/or independent contractors; customer relationships and care; proper treatment protocols; and various spa and massage product liability issues. I have provided clients with consultations and deposition as a massage therapist expert witness.
Areas of Expertise
I began working as an Expert Witness almost three years ago as a way to give back to my profession and enhance my own knowledge of the various issues that create problems for massage and spa workplaces, professionals and clients alike. I am passionate about and familiar with the business of massage therapy and spas from many perspectives. I bring a unique, well-rounded view point to the table due to my breadth of experience.
First, I have been a licensed massage therapist since 1994 and still actively see clients in my business. Second, I am a business owner with many years of experience dealing with all facets of the business from client care and business development to hiring, training and personnel matters as well as start-up, budgeting, crisis management, etc. As an educator and consultant, I’ve gained a tremendous amount of knowledge from others’ experiences and enjoy problems solving from an objective point of view. And as a client, I’ve had the opportunity to receive services from hundreds of massage professionals and businesses all over the world.
NC Licensed Massage and Bodywork Practitioner
NC Licensed Commercial Real Estate Broker
National Certification Board for Therapeutic Massage & Bodywork, Approved Provider
Florida Board of Massage Therapy, Approved Provider
Georgia Board of Massage Therapy, Approved Provider
Awards & Affiliation
Associated Bodywork & Massage Practitioners – member
Florida State Massage Therapy Association – Business Member, Mid-Atlantic Chapter
American Massage Therapy Association, Member
Day Spa Association, Member
Day Spa Association Advisory Board, Past Member
Associated Bodywork & Massage Practitioners